1. Introduction
Digital Ocean (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information responsibly. This policy explains how we collect, use, and store information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
- Personal details: Name, email, phone number, and business information you provide when enquiring or purchasing our services.
- Payment information: Processed securely through Stripe or similar platforms — we do not store credit card details.
- Project materials: Text, images, and files you provide for website or design work.
- Website data: Analytics data such as IP address, browser type, and session activity.
3. How We Use Your Information
- To deliver website design, hosting, and creative services.
- To manage communication, invoices, and project updates.
- To improve our website experience and client support.
- To comply with legal, financial, and accounting requirements.
4. Data Security
- We use secure servers, firewalls, and encryption to protect stored data.
- Access is restricted to authorized team members who need information to perform their duties.
- While we maintain strong safeguards, no online system is completely immune to risk.
5. Sharing Your Information
- We do not sell or rent personal data to any third party.
- We may share necessary information with trusted providers (e.g., Stripe, domain registrars, or email hosts) to deliver our services.
- Information may be disclosed when required by law or court order.
6. Cookies & Analytics
- Our website uses cookies and analytics tools (such as Google Analytics) to monitor traffic and improve user experience.
- You may choose to disable cookies in your browser; however, some features may not work as intended.
7. Access, Correction & Deletion
You have the right to access and correct your personal information at any time. To request access or updates, contact us at info@digitalocean.world. We will respond within a reasonable timeframe.
8. International Transfers
Some of our service providers may operate outside Australia. By using our services, you consent to your information being transferred and processed under similar privacy protections.
9. Data Retention
We retain client data only for as long as necessary to provide services or meet legal obligations. You can request data deletion after your project or contract is complete.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, privacy, or security practices.
11. Policy Updates
This Privacy Policy may be updated periodically to reflect business, technology, or legal changes. Updates will be posted on this page with a revised effective date.
12. Contact Information
Digital Ocean
Email: info@digitalocean.world
Website: digitalocean.world
Phone: 0493 488 649
13. Consent
By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.